5 steps to bulletproof UX strategy

[ SXSW Bios ] #rhjr_ux5 @rhjr Experience Strategy Company realizes they have a bad product or service. Where are our pain points? Or are we at a point of stagnation? “The dip”. What are current usage patterns? Case: Entry: search engine, Landing: content page, Exit: high bounce rate. Companies usually approach this in reverse order, […]